Terms and conditions

🔥 Terms & Conditions

Welcome to Wicked Little Flames™. By shopping here, you agree to the following terms — because even chaos has rules.

🛍️ Orders & Payments

All prices are listed in USD. Payment is due at checkout via the options offered (PayPal, Stripe, or whatever magic Big Cartel’s running). We don’t ship until payment clears — we love you, but not enough to send free candles.

Once an order is placed, it can’t be changed or canceled. Double-check your cart before checking out — your future self will thank you.

📦 Shipping

We currently ship within the United States using USPS. Orders are processed in 2–3 business days, not including weekends or holidays.

Pre-sale items need up to an extra week, and custom orders vary depending on how spicy your request is.

We’re not responsible for delays caused by USPS, the weather, or time itself. Once it leaves our hands, it’s literally in the mail gods’ control.

💥 Damaged or Lost Packages

Stuff happens — sometimes the postal system goes rogue.

If your order arrives damaged, send us photos within 48 hours of delivery. We’ll make it right with a replacement.

If a package is marked delivered but you didn’t get it, check with your neighbors, mailroom, or mischievous porch pirates first. We can’t replace items stolen after delivery.

🚫 Returns & Exchanges

All sales are final. We don’t accept returns or exchanges — wax products can’t be resold once opened or melted (gross).

If there’s a legit issue, reach out. We’re reasonable humans, not fire demons (most days).

🕯️ Product Info

Every product is hand-poured in small batches — so color, scent strength, and appearance may vary. It’s part of the charm, not a defect.

Follow the included care instructions to avoid setting your home on literal fire. (We love drama, but not that kind.)

⚖️ Liability

By purchasing from Wicked Little Flames™, you accept full responsibility for using our products safely. We are not liable for misuse, accidents, or anything that involves open flames meeting stupidity.

💌 Contact

Questions? Problems? Wild compliments?

Email us at [email protected] — we’ll reply faster than a candle cools (usually within 1–2 business days).